For our Housekeeping we have set the following procedures and standards to ensure a secure and healthy environment for our guests and staff members.
We wash hands as much as possible.
We keep 1.5 meter distance at all times.
We wear gloves and renew them as much as possible.
Wearing masks is not mandatory, however when our employees prefer to wear a mask they may do so.
We disinfect the cleaning equipment and other tools we use throughout the day.
Due to narrow corridors in most hotels, we limit the use of trolleys. This allows guests and employees to pass each other safely.
Stay over service will only be provided when the guest requests this at the reception. Service will only be given when guests are not present in the room.
Paper materials like guest directories and magazines are removed from the room and if required a new directory is given upon check-in and discarded when left by the guest.
Cloths, sponges and mops are replaced after cleaning every room and should be placed after use in a separate rubbish bag.
We always disinfect the door handles when going in and out of the room.
Linen is placed in a linen trolley immediately when stripping the room, when we use a separate linen trolley, the trolley is placed inside the room. It will not be left in the corridor.
A disinfection round is done during the final check of the room with disinfecting product. All touch points are treated thoroughly.
The room is sealed in order to not disrupt the disinfected room prior to guests checking in.
The public areas are disinfected every 60 to 120 minutes. This included public toilets.
The lift will be disinfected every 2 hours.
Sign off sheets are provided and checked on a daily basis.